Hello POHP parents and patients, we hope everyone is staying safe and healthy! We understand these are very trying times and it is important to social distance and take precautions for everyone's safety. We want all of you to know that we are here and open to serve you and your children's needs. We have had to make a few changes as many other facilities have had to do but we are still seeing well children for their yearly physicals, conducting telemedicine visits, and triaging sick patients as needed.
Some of the changes we have made include limiting the amount of people in the office, eliminating the waiting room, and reserving our appointment times. The physicians decided the best way to keep our patients safe while visiting the office is to separate our sick and well children entirely. We are only allowing well children appointments from nine to 1:45 pm and the sick children appointments are reserved for the afternoon hours of 2:00 to close. We're also only allowing one parent to bring in the patient(s) and to keep all siblings without appointments out of the building. Additionally, we need everyone entering the building to wear a face mask throughout the appointment to protect our staff and your family. Finally, we are asking parents to call the office upon arrival instead of coming into the building and we'll give you a call back when there is a clean room available.This will allow our staff time to check and adequately clean the rooms while allowing our patients to maintain distance as they wait.
As for the paper work and insurance cards needed for the time of service, we want our patients to utilize the Patient Portal as much as possible. The documents needed per visit are being uploaded to the each patients account as needed and we ask that the parents check and sign these forms and send them back to us via the portal or email. You can also find the forms on Patient Forms. It is important that we keep your children's insurance information and accounts up to date and that you are always aware of our policies. If you have any trouble accessing the Patient Portal or need to sign up please call our office at 513-871-0684.
As always, stay safe and stay healthy, POHP families!
Dear Pediatricians of Hyde Park Families,
We are writing to update you on the rapidly evolving situation with the new strain of Corona Virus (COVID-19). We are monitoring updates daily from the CDC and the Ohio Department of Health. It is important to know that children seem to have some pre-existing immunity to COVID-19. This is likely due to their exposure to other viruses in the Corona Virus family that cause illnesses such as the common cold. Children are likely to have mild common cold symptoms if they contract COVID-19. However, due to the risks COVID-19 presents to elderly or immunocompromised patients, we are taking the warnings from health officials seriously to prevent spread of COVID-19 in the community. The health and safety of our patients and their families is always our highest priority.
Things you can do:
1. Try to avoid close contact with sick people (within 6 feet).
2. Cover your nose and mouth with a tissue when you cough or sneeze, or use the crook of your elbow if a tissue is not readily available. After using a tissue, throw it in the trash and wash your hands.
3. Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, you can use an alcohol-based hand rub (60% alcohol or higher).
4. Avoid touching your eyes, nose and mouth. Germs spread this way.
5. Clean and disinfect surfaces and objects that may be contaminated with germs that can cause respiratory illnesses.
6. If your child has not already had a flu shot this season, call the office to get this scheduled. If your child is ill with influenza, they will be more susceptible to contracting COVID-19 and other illnesses. Protecting yourself and your family from the flu will help keep you healthy and allow your immune system to fight off other illnesses, such as COVID-19.
7. If your child has flu-like symptoms, it is prudent to self-quarantine for a minimum of 48 hours after all symptoms have resolved. You can call our office to determine if further care is needed.
If you believe your family has been exposed to COVID-19 or might have COVID-19:
1. Stay calm and STAY AT HOME. The incubation period from exposure to symptom onset is 2-14 days. You can self-quarantine at home.
2. Call our office to discuss a possible exposure or any questions you might have. We will triage over the phone to determine if COVID-19 testing is needed.
3. Most COVID-19 illnesses can and should be treated AT HOME. There is no curative medication for COVID-19. The treatment is supportive. This means isolation, rest, fluids and fever reducing medications as needed. You should only seek in-person medical attention for worsening symptoms such as difficulty breathing, dehydration concerns, or a very ill-appearing child. Limiting contact with medical offices and emergency departments when not needed will also help limit the spread of disease.
4. If you think your child needs to be evaluated, CALL FIRST. We will triage the symptoms over the phone to direct you to the appropriate level of care (i.e. our office or the emergency room). This will also allow us to prepare ahead of time for the appropriate infection control measures. Caregivers who have known exposure to COVID-19 should NOT accompany a child to any type of visit at The Pediatricians of Hyde Park.
5. Frequently Asked Questions about COVID-19 are answered by the CDC at the following link:
What we are doing at Pediatricians of Hyde Park:
1. Starting today, we will conduct many sick visits remotely using telemedicine and portal visits in the afternoon. These are covered by almost all insurance plans during this pandemic and we feel this will be safer for most patients. There will be times we still need to see the patient in person. We are doing everything to ensure the safety of our patients and staff. We are also closing our phones at 4:00pm at this time.
2. We are seeing only well patients in the mornings hours. This includes well child exams, pre-ops, mental health visits/med rechecks. We are seeing only sick patients in the afternoons. This is to ensure our well children can still get their vaccines and check-ups and medication rechecks, without needing to worry about being exposed to sick children or germs. The AAP recommends children continue to receive well child care and vaccinations to prevent further epidemics.
3. Our providers will be wearing masks into all rooms and when examining a patient or within six feet.
4. We will be screening for international travel or known COVID-19 exposure when you schedule an appointment. If you have traveled to a high-risk country in the past 2 weeks or been exposed to COVID-19, we will ask that you re-schedule any non-emergent appointments until after your incubation period has passed. If you need to be seen.
5. Since COVID-19 seems to be most serious in patients over the age of 60, we recommend that caregivers over age 60 only bring patients to the office if no other alternative caregivers are available. We also ask that all appointments (including well visits) be limited to the patient(s) and ONE healthy caregiver. Avoid bringing siblings who do not have an appointment unless no other childcare arrangements can be made. If you are sick, please attempt to find an alternate caregiver to bring your child.
6. Testing for COVID-19 is still very restricted, has limited availability, and must be approved and obtained by the Ohio Department of Health and/or the CDC. Testing is currently not available at Cincinnati Children’s Hospital or Pediatricians of Hyde Park. Testing just to alleviate your worries, without a valid exposure to COVID-19, will not be possible.
7. We are disinfecting all exam rooms and all inanimate objects in exam rooms after every patient. We are also eliminating the waiting room. You will be taken to an exam room immediately after check-in. Lower patient volume allows us to do this right now. We also will be extensively disinfecting the office every night.
8. We would like every patient prior to their visit to take a picture of their insurance card, registration form, financial forms, which can be found on our website (pediatriciansofhydepark.com) and upload this to our patient portal and /or our email address email@example.com. This is to avoid hand to hand contact.
Thank you for allowing us to help keep you and your families safe and healthy. Please contact us should you have any questions.
Pediatricians of Hyde Park
WHY TO KEEP YOUR WELLNESS APPOINTMENTS. April 21, 2020
The Ohio Chapter, American Academy of Pediatrics Encourages Families to Keep Child Wellness Visits and Routine Vaccinations
Columbus, OH – The Ohio Chapter, American Academy of Pediatrics (Ohio AAP) is encouraging families to maintain routine pediatric appointments during the COVID-19 pandemic. In-person, routine well child visits are still recommended for all children at this time, especially children under two who need to maintain their vaccination schedules.
“The risk of missing well care for some children is far greater than the risk of COVID-19 infection” said Kate Krueck, MD, FAAP. “Risks of school failure in grade school children, depression, anxiety and suicidality in adolescents, and asthma exacerbation related to spring allergies and changing weather are all concerns pediatricians can help families address, but we need to see our patients to do so.”
While many non-essential procedures, surgeries and visits were postponed in the early stages of the COVID-19 pandemic, public health officials made it clear that those decisions were made to preserve personal protective equipment for health care professionals, NOT because hospitals or doctor’s offices are unsafe places to visit. Pediatric practices already had protocols in place to keep well visits and sick visits separate, and have further adjusted their operations, putting new policies in place to keep patients and families safe during office visits. Many practices are rooming patients from the car and even seeing ill patients in their cars, and all providers involved in patient care are wearing personal protective equipment and receiving temperature checks daily. Families should call their pediatrician to inquire about what their practice is doing during this time to accommodate well visits, vaccinations and visits for other concerns.
“I want to remind families that, as always, pediatricians all over the state of Ohio are doing everything they can to keep their offices clean, and make sure that when you come to the office, you feel welcome and safe,” said Sarah Adams, MD, Pediatrician. “We are here for Ohio’s children and families, especially during these challenging times.”
In addition to maintaining important wellness checkups and vaccine schedules for children two years old and younger, parents are also encouraged to use telemedicine appointments with their child’s pediatrician to discuss sickness, mental health concerns like anxiety and depression or general questions. Pediatricians can assess during a telemedicine visit if an in-person visit is needed based on each child’s individual situation.
Additionally, Ohio AAP cautions parents about resorting to following unproven and radical advice during this time, such as attending COVID-19 parties to purposefully expose their child to the virus. Instead, parents looking for medically sound advice or tips for talking to Kids about COVID-19, including resources from Ohio AAP’s Good for Growth program, can find them on the Ohio Department of Health website at: https://bit.ly/3eFvtTy
The Ohio AAP promotes the health, safety and well-being of children and adolescents so they may reach their full potential. For more information, visit www.ohioaap.org.
Current CDC updates: https://www.cdc.gov/ Ohio Health Department (ODH): https://odh.ohio.gov/wps/portal/gov/odh/media-center/ODH-News-Releases/COVID-19-ODH-Call-center